Sun–Thu 8:00 AM – 6:00 PM · WhatsApp 24/7 Muscat, Sultanate of Oman
PRIME WAVE EXPRESSConnecting the dots, delivering success

Talk to a logistics coordinator

Call, WhatsApp or email. We answer WhatsApp messages around the clock.

Phone+968 7118 0572
WhatsApp+968 7118 0572
Emailinfo@primewaveexpress.com
OfficeMuscat, Sultanate of OmanSun–Thu, 8:00 AM – 6:00 PM

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Questions

Before you ship

Can't find your answer? Ask on WhatsApp and a coordinator will reply.

How quickly will I receive a quote?

Most sea and air quotes are sent within a few working hours. Project cargo, dangerous goods and unusual routes can take up to one working day because we confirm space and rates with carriers first.

Do you handle customs clearance in Oman?

Yes. We prepare Bayan declarations, check HS codes, calculate duty and VAT, and arrange permits from ministries where the goods need them. We also clear cargo at destination through our partners.

What is the difference between FCL and LCL?

FCL means you book a whole container for your cargo. LCL means your cargo shares a container with other shippers and you pay by volume, which suits smaller shipments of roughly 1 to 15 CBM.

Can you ship dangerous goods?

Yes, for most IMO and IATA classes. We need the MSDS, UN number and packing details. Our team checks carrier acceptance and prepares the dangerous goods declaration.

Which documents do I need for export?

Usually a commercial invoice, packing list and, for some countries, a certificate of origin. Depending on the goods you may also need permits, inspection certificates or an MSDS. We tell you exactly what is required for your route.

Do you offer cargo insurance?

Yes. All-risk marine cargo insurance can be added to any shipment based on the declared cargo value.

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